Handcrafted Shoebill Wooden Ornament | Carved Basswood Bird Figurine, Christmas Tree Decor

Shipping from Hong Kong

Processing time

1-2 business days

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment Options

• Accepts Etsy gift cards

Returns & Exchanges

Returns & exchanges accepted within 30 days

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

I gladly accept returns, exchanges, and cancellations

Request a cancellation within: 24 hours of purchase

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

• Custom or personalized orders
• Perishable products (like food or flowers)
• Digital downloads
• Intimate items (for health/hygiene reasons)

Conditions of return

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Questions about your order?

Please contact me if you have any problems with your order.

Privacy policy

Privacy Policy for Wooden Islands

Effective Date: June 05, 2023

Wooden Islands values your privacy and is committed to protecting your personal data. This Privacy Policy outlines the types of personal data we may collect from our buyers, how this data will be used, stored, and protected, and how you can exercise your rights regarding your personal data. By visiting and using our Etsy shop, you accept and agree to the terms outlined in this Privacy Policy.

Personal Data We Collect

When you interact with Wooden Islands, we may collect the following types of personal data:

Name
Shipping and billing address
Email address
Payment details
Personal photographs or custom requests (if applicable)

How We Use Your Personal Data

We use your personal data for the following purposes:

To process and fulfill your orders
To communicate with you about your orders or inquiries
To comply with legal obligations and regulations, such as tax and financial reporting requirements
To improve our products and services

Compliance with GDPR Regulations

If you are a buyer from the European Union, we collect and process your personal data in compliance with the General Data Protection Regulation (GDPR). This means that we have a legal basis for collecting and processing your personal data, such as fulfilling a contract (e.g., processing an order) or complying with legal obligations.

Modifying or Deleting Your Personal Data

You have the right to access, modify, or delete your personal data held by Wooden Islands. If you wish to do so, please contact us at [woodenislands@gmail.com], and we will respond to your request within 30 days.

Handling Sensitive or Private Information

We understand that some orders or conversations between the store and the customer may involve sensitive or private information, such as personal photographs or custom requests. We treat this information with the utmost care and respect, ensuring that it is used solely for the purpose of fulfilling your order or addressing your inquiry. We will not share this information with third parties without your explicit consent.

Third-Party Services

We may use third-party services to process or store customer information, such as shipping or payment providers. These third-party services are responsible for protecting your personal data in accordance with their own privacy policies and applicable laws. Wooden Islands is not responsible for the privacy practices of these third-party services.

Data Storage and Protection

We take the security of your personal data seriously and implement appropriate security measures to protect it. Your personal data is stored on secure servers and is only accessible by a limited number of authorized personnel.

Disclaimers and Terms of Use

Your use of our Etsy shop and any dispute arising out of such use is subject to the Etsy Terms of Use and this Privacy Policy. Wooden Islands is not responsible for any loss or damage resulting from your use of our Etsy shop or products.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will post any updates on this page and indicate the effective date at the top of the policy. Please check back periodically to ensure you are aware of any changes.

Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at [Woodenislands@gmail.com].

Thank you for trusting Wooden Islands with your personal data. We are committed to protecting your privacy and providing a safe and enjoyable shopping experience.